Retail and e-Commerce

The retail and e-commerce industries are a popular target among cybercriminals, mainly because their records contain valuable PII (personal identifying information) that is linked to payment data. Such data, which can be sold on the dark web, can be merged with other data sets to help cyber criminals perpetrate identity theft and carry out phishing campaigns. Moreover, one successful cyber attack has the potential to yield a bounty of millions of records.

The COVID-19 pandemic strongly affected e-commerce businesses, leading to a 24% increase in digital sales in 2020, and a parallel increase in cyber attacks – 300% in the several months elapsing from the start of the pandemic to November 2020 (Reason Security).

The most common types of attacks against e-commerce are phishing, malware and ransomware, SQL injection, cross-site scripting (XSS) and e-skimming.

In July 2021, the Swedish Coop chain of grocery stores was indirectly affected by a ransomware attack directed at the American software company Katseya, which also affected Visma Esscom, a Coop supplier. The attack left the grocery store chain unable to operate its cash registers and self-service checkouts, forcing it to temporarily close its 800 stores.

ACID offers an exceptionally cost-effective solution that allows both large and small retailers to protect themselves from cyber attacks, keep their records safe, and avoid serious financial implications, as well as harm to their reputation.