The Hotel Industry

The hotel industry is also vulnerable to cyber attacks, as evidenced by an attack targeting MGM Resorts Hotels in February 2020, and reported by ZDNet. As a result of the attack, the personal details of more than 10.6 million users who stayed at these hotels have been published on a hacking forum this week. These included the personal details (reportedly, names, home addresses, telephone numbers, emails, date of birth and passport numbers) of celebrities, tech CEOs, reporters, government officials, and employees at some of the world’s largest tech companies, in addition to regular tourists and travelers. Needless to say, the attack also tarnished the hotels’ prestige and reputation.

One of the largest attacks against a hotel chain was perpetrated against Marriott Hotels, which was required to pay a fine of £14.8 million by the UK’s Information Commissioner’s Office (ICO).

The data breach may have affected up to 339 million guests – of which 7 million were in the UK –

and is suspected to have potentially compromised their names, contact information and passport details. The attack began in 2014, targeting the Starwood Hotel group which Marriott acquired in 2016, and continued until 2018, when the breach was detected.

ACID provides advance alerts, followed up with detailed notifications of additional information as it becomes available, allowing to avoid or mitigate the effect of attacks aimed at data theft, and protect the organizations’ reputation.